Terms and Conditions
Clear policies so you always know what to expect from your appointment. If anything on this page raises a question, give our office a call and we will walk you through it.
Call (330) 957 2178Cancellation and No Show Policy
We value our customers’ time and the time of our technicians. To provide efficient scheduling and dependable service, the following cancellation policy applies.
24 Hours Notice
A minimum of 24 hours’ notice is required to cancel or reschedule any scheduled pest control service.
Late Cancellations
Cancellations made with less than 24 hours’ notice will be subject to a cancellation fee.
Same Day Cancellations and No Shows
Same day cancellations or no shows may result in a charge up to the full service amount.
Access Issues at the Property
If a technician arrives and is unable to complete service due to lack of access, pets not secured, locked gates, or other issues at the property, the visit may be treated as a same day cancellation and subject to the cancellation fee.
Repeated Late Cancellations
Repeated late cancellations or no shows may result in prepayment requirements or removal from the service schedule.
Life Happens
We understand emergencies happen and will review situations on a case by case basis. Please contact our office as soon as possible if changes are needed.
Late Fees
These payment terms apply to all services, including one time services that do not require a signed service agreement.
Late Charges
If payment for services is not received within 45 days of the due date, an additional late charge of $7.00 or 16%, whichever is greater, per every 30 days that service is not paid in full will be added to the balance.
Nonpayment
In the case of non payment or other breach of contract by the customer, Unity has the right to terminate this contract and all guarantees and demand full payment owed.
Collection Costs
Customer shall be responsible for Unity’s collections costs and attorney fees in the event that Unity obtains third party attorneys or collection agencies to retrieve funds.
Not Sure How This Applies to Your Visit?
Our office team is happy to talk through anything on this page and help you find an appointment time that actually fits your schedule.